The Target employee said: "Small or medium?"
I looked at him funny I guess because he repeated: "Do you want a small or medium?"
I said: "Don't you mean small or large?"
He said: "No, small or medium"
I said: "Oh so you are out of large cups?
He said: "No, we don't have large, just SMALL OR MEDIUM!!!!!"
Needless to say, I did not try to educate him on the concept of both large and small being present in order for medium to exist, but I would LOVE if you took this up as one of your issues!
No, thanks to you, Colleen, for your excellent letter. I have fought the same battle myself and always lost. It makes no logical sense whatsoever.
If the reason they don't want to call a medium a large is because they don't want consumers to think it is as big as large drinks are at similar stores then they could rename theirs bigger and smaller. But I agree with you that small and medium needs a base line to be meaningful. Small or medium compared to what?
This reminds me so much of a conversation I had recently with a co-worker who has a "hot chick" scale with no 10. I say his 7s and 8s are not really 7s and 8s unless those numbers represent a relationship to a 1 -10 scale. In other words, if, say, Megan Fox is "only" a 9 but you have no 10s then Megan Fox has to be a 10 on your scale.
I welcome other readers to weigh in on any aspect of either point.